Welcome to the bksb dedicated technical support and advice page. Here, you will be able to find all the support needed to ensure you are running the bksb software and online solutions to their full potential, maximising performance and achieving optimum learning outcomes.

For all technical support queries please contact our dedicated support team on:

Tel: 01623 413333 - Select option 3 or Email: support@bksb.co.uk


bksb v.3 (Standalone / Web)bksbV.3 support link

Are you using bksb v.3?

Visit our v3 support site and read our technical blog for bksb v.3.


bksb Remote Support ClientTeam viewer link

The Remote Support Client can be downloaded in Windows, OSX, Linux and Mobile.


On-site Training

We can offer a standard or bespoke training session for you and your staff, either hosted by us, at bksb, or at your own organisation. Our education and training specialists will be happy to discuss your requirements with you prior to arranging a visit to ensure you get the maximum benefit from any training session. We will also ensure you are left with simple, concise documentation to ensure the training can be cascaded to other members of your team. Contact us to discuss the available options.


Our compliance with the Data Protection Act (1998)

At bksb, we are fully compliant with the Data Protection Act (1998), which means that you can be reassured that:

All personal data will be processed fairly and lawfully.

Your personal data will be obtained only for one or more specified and lawful purposes, and will not be further processed in any manner incompatible with that purpose or those purposes.

Personal data processed for any purpose or purposes will not be kept for longer than is necessary for that purpose or those purposes.

Appropriate technical and organisational measures will be taken against unauthorised or unlawful processing of personal data and against the accidental loss or destruction of, or damage to, personal data.